Domestic (Australia only)

As all of our products are 100% custom made please allow up to allow 3-4 weeks for your order to be processed and shipped. 

All orders are shipped via regular Australia Post. Your order will be safely wrapped and placed into a waterproof satchel. Please allow an additional 2-7 days for your order to arrive.

To ensure your order is totally safe, we recommend purchasing the postage upgrade. The upgrade ensures your order is provided with a tracking number and signature on arrival. The postage upgrade is available to purchase and can be added to your cart.

International 

As all of our products are 100% custom made please allow up to 3-4 weeks for your order to be processed and shipped.

If you can not find the shipping costs for your country please email us directly for a quote.

All orders are shipped via regular Australia Post Airmail. Please allow an additional 7-20 days for your order to arrive. Your order will be safely wrapped and placed into a waterproof satchel.

The customer is responsible for all customs/duties fees, if applicable.

Important note

Please make sure you have provided us with the CORRECT ADDRESS before placing an order. Any orders that are 'Returned to Sender' due to old/incorrect/wrong addresses will incur an additional postage cost to be redirected to your current/correct address. We do not take responsibility for any additional postage fees.

Once your order has been shipped, Miles & Tate take no responsibility for lost, stolen or damages made to your package.

Please email if there are any concerns, questions or issues regarding shipping, we are more then happy to help.

Exchange

We do not offer exchange/refund for change of mind.

An exchange will be given if your product is defective.